Frequently Asked Questions

Everything you need to know about your Humantra UK order.

What is the standard shipping time for UK orders?

We offer standard delivery within 3-5 business days. Next-day delivery is also available for orders placed before 2 PM GMT, Monday through Friday.

How can I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Simply use our online returns portal to generate a prepaid shipping label and drop your package at any authorized collection point.

Are your materials sustainably sourced?

Yes, Humantra UK is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes throughout our entire collection.

How do I track my delivery?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link from our courier partners, allowing you to monitor your parcel in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Klarna for flexible financing.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.